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Terms

Terms and conditions

Last updated: 4 September 2025

If you sign up for access or use of a Platform, you agree that you have read, understood and agreed to be bound by the following terms and conditions. If you do not agree to these terms in their entirety, you must immediately cease all use of and access to the Platform and Services.

These Terms and Conditions contain the entire agreement solely between you and Skills Ready Australia for access to the Platform and Services.

Capitalised terms used throughout this Agreement have the meanings given below:

Account Information means all information you provide in connection with creating or administering your account on the Platform, including names, contact details, employment information, qualifications, and any other personal details.

Agreement means these Terms and Conditions and any other policies expressly incorporated by reference.

Candidate Information means any personal, professional, educational, or other information you submit or upload to the Platform, including CVs, qualifications, work history, skills assessments, and visa status information.

Employer means the legal entity responsible for providing or listing a job opportunity that we connect you to.

Fees means the fees that we charge for the delivery of the Services.

Intellectual Property Rights means all intellectual and industrial property rights and interests of whatever nature throughout the world conferred under statute, common law or equity, and includes rights in respect of, or in connection with, copyright, trade marks, domain names, designs, patents, confidential information, trade secrets, know-how, business or company names, or other proprietary rights (whether registered, unregistered or not registrable) and any rights to register such rights.

MySkills Passport means the employer platform operated by the Platform Provider where your profile may be shared, subject to your consent.

Platform means the Skilled Mobility Platform technology owned and created by Philled Pty Ltd, which has been made available to you through Skills Ready Australia via websites (such as https://skillsreadyaustralia.co.uk), applications and digital interfaces.

Platform Provider means Philled Pty Ltd (ABN 44 656 428 483), the owner and developer of the Platform technology.

Privacy Policy means the privacy policy available on Skills Ready Australia’s website at https://skillsreadyaustralia.co.uk/ as amended from time to time.

Services means the services provided by Skills Ready Australia, including skills assessment services, profile and skills matching, visa application support and related services.

Skills Ready Australia, we or us means [Skills Ready Hub Pty ltd], a company incorporated in England and Wales.

Terms means these terms and conditions, between you and Skills Ready Australia.

Third Party Material means any websites, applications, software, products, services, content, data, information, or other material that is owned by parties other than Skills Ready Australia and is incorporated into, accessible through, or linked to from the Platform.

User Content means any content, information, data, text, software, music, sound, photographs, graphics, videos, messages, or other materials that you upload, post or submit to the Platform.

You or User means the individual accessing or using the Platform and Services.

  1. Acceptance of Terms. By accessing and using the Platform, you agree to be bound by the Terms. You represent and warrant that you are at least 18 years old.
  2. Amendments. We may amend the Terms from time to time. The changes will be effective once it is posted on the Platform and notified to you. If you continue to use the Platform, you agree to be bound by the new Terms, as amended.
  3. Variations to Platform. We may, at any time and without notice or any liability, to: (i) vary or modify the content and information on the Platform; (ii) change or discontinue any feature, product, service, or other aspect of the Platform; (iii) impose limits on certain features or restrict access to parts or all of the Platform; or (iv) terminate or suspend your access to the Platform. In the event of any material changes that could adversely affect your use of the Platform, we will use reasonable efforts to provide notice through the Platform or via email.
  1. Registration Requirements. To access the Platform, you must register for an account and give us your first name, last name and email address only. However, in order for you to receive the benefits of using the Platform and Services, you may be asked to provide additional Account Information. You are responsible for maintaining the accuracy of any Account Information and must promptly update Account Information if any changes occur.
  2. Single User Account. Each account is for use by a single individual only. You must not share your account credentials with any other person or allow them to access your account. You are solely responsible for maintaining the confidentiality and security of login details, and are responsible for all activities that occur under their account. If you become aware of unauthorised use and access of your account, you must notify us.
  3. Communication Preferences. By creating an account, you consent to receiving electronic communications from us relating to your account and use of the Platform and Services. These communications may include: (a) account notifications; (b) service announcements; (c) administrative messages; and (d) other information relevant to the use of the Platform. You may opt-out of non-essential communications by adjusting account settings or following the unsubscribe instructions provided in emails sent by us.
  4. Account Deletion. You may delete your account at any time in the Settings menu of the Platform. Upon receiving a deletion request, we will retain your personal information for 30 days and you can restore your account by signing in within the same period. Thereafter, your account will be deactivated and your personal information deleted or anonymized in accordance with the Privacy Policy and applicable laws. We will retain any information necessary for legal, regulatory, or legitimate business purposes.
  5. Maintenance. You acknowledge and agree that we may need to suspend access to all or a part of the Platform, including for maintenance purposes. As a result, there may be times that the Platform may not be accessible or available.
  1. Platform Access. We will provide you with access to the Platform to create your professional profile and input your personal and professional information at no charge.
  2. Services. We offer Services to evaluate your qualifications and readiness for employment opportunities in Australia. The fees for these Services are specified on our website. Where specified on the Platform, there may be refunds or cashbacks depending on the status of your professional profile and whether it is deemed ready for jobs in Australia and/or a successful placement has been made.
  3. Fees. Subject to clause 4.2, all fees must be paid upfront and in advance. No refunds are available except as specifically set out on the Platform. All fees are non-transferable.
  4. Profile Sharing. Once your professional profile is deemed ready for job applications in Australia by us, based on skills and qualification criteria, then subject to your consent, we may share your profile on an anonymous basis with MySkills Passport to enable potential employers to view your qualifications and experience.
  5. Additional Services. The Platform may provide access to migration agents. These are third-party services not provided by Skills Ready Australia and are subject to separate terms and fees.
  6. Usage Data. We may collect information generated or derived from use of the Platform (“Usage Data”) for its business purposes, including to provide, maintain, and enhance its products and services, notifying you of product upgrades, or other necessary or legitimate notifications.
  1. Privacy Policy. The Privacy Policy sets out how we collect, use, store, and disclose personal information in connection with the Platform. You consent to our Privacy Policy.
  2. Data Security. No method of transmission over the Internet or electronic storage is 100% secure. We do not warrant and cannot ensure the security of information you transmit or provide to us. However, once we receive the information, we will implement reasonable technical, administrative, and physical security measures to protect such information from unauthorised access, disclosure, alteration, or destruction.
  3. Confidentiality.
    (a) You will retain in confidence non-public information, technology and materials (including the Platform) provided by or on behalf of Skills Ready Australia during the term (“Philled’s Confidential Information”). In consideration, we shall retain in confidence any Account Information (“Your Confidential Information”).
    (b) Each party will not disclose the Confidential Information of the other to any third party except for those provided under the Agreement or use it for any purpose other than to carry out the activities contemplated under the Agreement. Where you consent for your Account Information to be shared with MySkills Passport, we are permitted to disclose Confidential Information to the Platform Provider.
    (c) Each party may disclose the other’s Confidential Information to its employees or third parties who assist with the operation of the Agreement (e.g., affiliates, contract developers, service providers, etc.), who have a need to know in connection with the Agreement and who have agreed to written obligations of confidentiality that are no less restrictive than the obligations in the Agreement.
    (d) Each party will take reasonable steps, and in no event will those steps be any less secure than the steps it uses to protect its own similar information, to ensure that the other’s Confidential Information is protected. Each party is responsible for the actions or inactions of its employees and advisors with respect to use and disclosure of the other’s Confidential Information.
    (e) The restrictions set forth in this paragraph will not apply to any information that:
    (i) was known by the receiving party without obligation of confidentiality prior to disclosure by the disclosing party; (ii) was in or entered the public domain through no fault of the receiving party;
    (iii) is disclosed to the receiving party by a third party legally entitled to make the disclosure without violation of any obligation of confidentiality; or
    (iv) is independently developed by the receiving Party without reference to any Confidential Information.
    (f) To the extent that Confidential Information is required by applicable law or regulations to be disclosed, a receiving party may disclose such information after providing to the disclosing party, to the extent permitted by law, prompt notification of such request for disclosure for the purpose of challenging such request.
    (g) The parties agree that any violation or threatened violation of this clause will cause irreparable injury to the disclosing party for which money damages would be an insufficient remedy, therefore the disclosing party will be entitled to seek injunctive relief, in addition to other appropriate legal remedies.
  1. Ownership of Platform and Content. The Platform, including its design, features, functionality, and content, is owned by Skills Ready Australia and its licensors (including the Platform Provider). Except for the limited rights set forth below, no Intellectual Property Rights (or any other rights, express or implied) in or relating to the Platform and Services will be acquired by you and nothing in this Agreement shall be construed as transferring any Intellectual Property Rights from us or the Platform Provider to any other party. All Intellectual Property Rights are reserved.
  2. Limited Licence to Use Platform. Subject to your ongoing compliance with the Agreement, we grant to you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to:
    (a) access and use the Platform;
    (b) use any features or functionality made available to you through the Platform; and
    (c) enjoy the Services; in each case, solely for your personal use.
  3. Restrictions on Use. In accessing and using the Platform and Services, you must not, and must not attempt to:
    (a) store or transmit:
    (i) unlawful, defamatory, false, misleading, untrue, abusive, obscene or tortious material;
    (ii) material in violation of any third party rights; or (iii) harmful codes, malware or viruses;
    (b) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate any other user of the Platform;
    (c) infringe the intellectual property rights or privacy rights of any third party in connection with the use of the Platform;
    (d) interfere with or disrupt the integrity or performance of the Platform or the experience of any other user of the Platform;
    (e) access any data not intended for you or log into the server or an account that you are not authorised to access;
    (f) attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation from us;
    (g) scrape, copy, modify, create derivative works of, reverse engineer, decompile or otherwise extract the source code of the Platform or any of its content or gain unauthorised access to the Platform or our networks;
    (h) republish, redistribute, sell, rent, sub-license, scrape, duplicate or copy any content;
    (i) sell, rent, sub-licence, republish, redistribute or otherwise exploit the Platform or otherwise use the Platform or Service to create, or assist another party to create, a competing service;
    (j) allow any non-users to use any of your Account Information, identification information or passwords to access the Platform;
    (k) remove in whole or in part any trademarks, copyright and other proprietary notices contained in or appearing on any material you download and/or print from the Platform;
    (l) use the Platform for any unlawful purpose or in any way that would violate any law.
  4. Trademarks. All trademarks, service marks, logos, trade names, and other proprietary designations of Skills Ready Australia used on or in connection with the Platform are our trademarks or registered trademarks. You must not use any trademarks, service marks, logos, trade names, or other proprietary designations of without our prior written consent.

The Platform may contain links to or integrate with Third Party Material. These links and integrations are provided for convenience and information only. Your access to and use of Third Party Material is at your own risk and subject to any terms, conditions, fees, and policies applicable to such Third Party Material (in addition to the terms of this Agreement). We do not endorse, sponsor, recommend, or otherwise accept any responsibility for any Third Party Material, including without limitation, the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third Party Material.

  1. Disclaimer of Warranties. To the maximum extent permitted by law, your use of the Platform and Services is at your own risk on as “as is” and “as available basis. We also do not guarantee the successful outcome of any job opportunities based on the use of our Services. We do not warrant, guarantee or make any representation:
    (a) regarding the accuracy, adequacy, reliability, completeness or timeliness of the Platform or Services;
    (b) that the Platform or Services are suitable for your intended use; or
    (c) that the Platform is free from human or mechanical error, interruptions, technical inaccuracies or other typographical errors or defects. We are not responsible for any delays, delivery failures or any other loss resulting from the transfer of data over communications networks and facilities and you acknowledge that access to the Platform may be subject to limitations, delays and other problems inherent in the use of such communications facilities, which we have no control over.
  2. Limitation of Liability.
    (a) To the fullest extent permitted by applicable law, in no event shall either party, its directors, employees, agents, or affiliates be liable to the other party for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Platform or Services.
    (b) Subject to clause 8.2(c), then to the maximum extent permitted by law, each party’s total liability to the other party arising out of or in connection with this Agreement (whether caused by breach of contract or tort (including negligence) or breach of statutory duty, in equity or arising in any other way) shall not exceed the total fees actually paid by you to us under the Agreement during the twelve (12) month period prior to the time at which the loss, cost, claim or damages arose.
    (c) Nothing in the Agreement excludes the liability of either party for fees due under the Agreement, for misappropriation or infringement of our (or our licensor’s) intellectual property rights, or for any other liabilities that cannot be excluded by law.
  3. No Professional Advice. To the maximum extent permitted by law neither Skills Ready Australia nor its licensors are migration or legal advisors and nothing contained in the Platform will be construed as to make a representation or warranty, express or implied, regarding the results, outcomes or decisions of any migration advice, visa application, or labour market testing. The Platform licensed under this Agreement does not constitute, and should not be construed, as legal or migration advice and you understand and agree that you may need to obtain relevant professional advice from a registered migration agent or lawyer for assistance in these areas.
    (b) For the avoidance of any doubt, Philled has no obligation to indemnify against any third party claim arising from:
    (i) Account Information, Candidate Information or User Content;
    (ii) Philled’s compliance with Client’s or its representatives’ designs, specifications, instructions, or technical information;
    (iii) modifications to the Platform not made by Philled; (iii) Client’s use of the Platform that is non-compliant with the Agreement or any documentation or written policies made known to Client;
    (iv) Client use or combination of the Platform with any other software, hardware, or services that are not provided by Philled; or
    (vi) Client’s failure to implement changes recommended by Philled if the infringement would have been avoided by the implementation of the change.
  1. Good Faith Negotiation. In the event of a dispute, the parties must, without delay and in good faith, attempt to resolve any dispute which arises out of or in connection with this Agreement (a “dispute”) prior to commencing any proceedings in any court or otherwise in respect of that dispute (“proceedings”). If a party requires resolution of a dispute, it must immediately submit full details of the dispute to the other party. Both parties must nominate their representatives to meet within 10 business days to resolve the dispute by formal negotiation.
  2. Conditions Precedent. The parties acknowledge that compliance with this provision is a condition precedent to any entitlement to claim relief or remedy by way of court proceedings in respect of a dispute. While any dispute remains unresolved, the parties agree to continue to perform the Agreement to the extent that such performance is possible, given the nature of the dispute.
  3. Injunctive Relief. This clause does not limit in any way a party’s right to seek any form of equitable relief including, without limitation, injunctive relief.
  4. Confidentiality of Dispute Resolution. The parties agree that all negotiations and documents prepared for the purpose of dispute resolution under this section are confidential and shall not be disclosed to any third party, except as may be required by law.
  1. Termination for Convenience. You may terminate your account with us at any time. If you log into the Platform within 30 days of termination, your account will be reactivated. Termination does not entitle you to any refund of fees paid.
  2. Termination for Cause. Each party may terminate this agreement immediately upon a material breach of these Terms, which cannot be remedied or is not remedied within 14 days of notice of breach in writing.
  3. Consequences of Termination. Upon termination, your right to access the Platform and Services ceases immediately, we will delete your account within a reasonable period and data and any outstanding fees become immediately payable.
  4. Survival. Any term by its nature intended to survive termination or expiry of these Terms survives termination of these Terms, including but not limited to clauses 5,6, 8 and 9.
  1. Governing Law. This Agreement is governed by the laws of England and Wales. Each party irrevocably submits to the non-exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising out of this Agreement.
  2. Waiver. No failure or delay by a party in exercising any right, power, or remedy under this Agreement shall operate as a waiver of that or any other right, power, or remedy. A waiver is only effective if it is in writing and signed by an authorised representative of that party.
  3. No Relationship. Nothing in this Agreement creates any relationship of employment, trust, agency, or partnership between the parties.
  4. Severability. If any term of this Agreement is unenforceable, it shall be read down so as to be enforceable or, if it cannot be read down, the term shall be severed from the Agreement without affecting the enforceability of the remaining terms.
  5. Entire Agreement. These Terms constitute the entire agreement between you and us with respect to the subject matter hereof. These Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Platform.
  6. Force Majeure. Except with respect to an obligation to pay Fees, neither party shall be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials (“Force Majeure Event”). Each party must notify the other party if they are affected by a Force Majeure Event. Each party will have the right to terminate the Agreement upon written notice if a Force Majeure Event continues to impact performance of the other Party for more than thirty (30) consecutive days.
  7. Assignment. You must not assign or transfer this Agreement or any rights or obligations hereunder, without our prior written consent. However, we may freely assign or subcontract its obligations without restriction.
  8. No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement.
  9. Legal Notices. Any legal notices required or permitted to be given under this Agreement shall be in writing and shall be deemed sufficient upon delivery, when delivered by email to the following addresses:
    (i) If to us, [email protected]; and
    (ii) if to you, the email address associated with your account. You agree that all notices, disclosures, and other communications that we provide to you via email satisfy any legal requirement that such communications be in writing.
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